Shipping policy
Shipping Policy
Thank you for shopping with iRedBird. We are committed to providing a smooth and reliable shipping experience for our customers worldwide.
Order Processing Time
All orders are processed within 1–5 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays.
During peak seasons, promotional periods, or holidays, processing times may be slightly longer. If there is a significant delay in processing your order, we will contact you by email.
Shipping Destinations
We offer worldwide shipping to most countries and regions. Please note that shipping availability may vary depending on the destination, local regulations, and carrier service coverage.
Free Worldwide Shipping
We offer free worldwide shipping on orders over $100.
For orders under $100, shipping fees will be calculated and displayed at checkout based on your shipping destination and selected shipping method.
Estimated Delivery Time
Estimated delivery times vary depending on the destination country or region.
Standard international shipping usually takes 7–20 business days after the order has been shipped.
Please note that delivery times are estimates only and are not guaranteed. Shipping delays may occur due to customs processing, local postal services, weather conditions, holidays, or other circumstances beyond our control.
Shipping Confirmation and Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information, if available.
Please allow some time for the tracking information to update after the package has been handed over to the carrier.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country or region.
These charges are the responsibility of the customer and are not included in the product price or shipping fee unless otherwise stated.
iRedBird is not responsible for delays caused by customs clearance procedures.
Incorrect Shipping Information
Please make sure your shipping address is accurate and complete before placing your order.
We are not responsible for orders that are delayed, lost, or returned due to incorrect or incomplete shipping information provided by the customer.
If you notice an error in your shipping address, please contact us as soon as possible at support@Tiyoa.com.
Lost, Stolen, or Delayed Packages
Once an order has been handed over to the shipping carrier, delivery is the responsibility of the carrier.
If your package is significantly delayed, lost, or marked as delivered but not received, please contact us at support@Tiyoa.com. We will do our best to assist you in contacting the carrier and resolving the issue.
However, iRedBird is not responsible for packages that are lost, stolen, or delayed due to carrier issues, customs delays, or incorrect shipping information.
Order Changes and Cancellations
If you need to change or cancel your order, please contact us as soon as possible at support@Tiyoa.com.
Once an order has been processed or shipped, we may not be able to make changes or cancel the order.
Contact Us
If you have any questions about this Shipping Policy, please contact us:
Email: support@Tiyoa.com